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Delivery 

We send orders on the next business day after receiving your payment.

Parcels with orders are being sent by regular post.

You will get your parcel in one of two ways:
1. You will collect it yourself from your Post Office.
2. A postman will deliver it directly to your address.
The way of getting a parcel depends on how your local post works.

Ink Cartridges, paper, refill kits

Country Shipping way Delivery terms Product quantity Delivery price
European countries Regular post 4-7 days Any 5,4 Euro

One delivery price for any quantity of Ink Cartridges, paper and refill kits.

Laser toner cartridges

Country Shipping way Delivery terms Product quantity Delivery price
European countries Regular post 4-7 days 1 13 Euro
Regular post 4-7 days 2 26 Euro
Express door to door 4-5 days 3+ 29+3 Euro*

Delivery price of toner cartridges is higher, because it have more heavy weight than other products.

* If you order over 3 pieces of toner cartridges, the delivery price increases on 3 Euro with every additional cartridge.

At the present moment we send goods to all European Union countries. In 2009 we plan to open a division of the company in USA and will deliver goods across the territory of USA and Canada.
We deliver to the following countries:
Albania, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom

If you order to outside of the European Union, it is possible that you will be asked to settle customs formalities at your post office.

 

Frequently asked questions

How quickly do you dispatch the goods?

We send the goods on the next working day after confirmation of your payment. If you choose to pay via bank transfer, then the goods are sent on the next working day after we have received your payment on Cartridges.net Ltd bank account.

When will I receive my package?

We send the goods by post. You will receive the package in 4-7 days from the moment when the goods are dispatched from our warehouse.

Where will I receive my package?

You will get your parcel in one of two ways:

  1. You will collect it yourself from your Post Office.
  2. A postman will deliver it directly to your address.

The way of getting a parcel depends on how your local post works

Is it necessary to pay something at the reception of a package?

No. There will be no additional charges when you collect the package at the post office or from a postman. You have already paid for the goods and for the delivery while making the order.

What should I do, if I have not received the order yet?

If you did not receive the parcel in 7 days after dispatch of your order, please inform us by e-mail: info@cartridges.net. Our customer service will contact the post office immediately to find out the reason of the delay. Delays happen rarely. We guarantee the reception of all orders.